Das Tech Solutions values your privacy and this privacy policy discloses the practices of Das Tech Solutions to protect the privacy of its customers. Das Tech Solutions is the sole owner of the information collected through the web site/phone/e-mail. We will not sell or rent this information to others in ways different from what is disclosed in this policy.
Personal information is collected when you purchase a service plan or respond to a survey. During purchasing, the customer is required to give contact information (such as first and last name, e-mail address, postal address, phone number etc.). Das Tech Solutions will use your personal information to contact you regarding the product and/or services you have requested or to ask you how to improve our services.
To purchase a service plan provided by Das Tech Solutions, we will collect credit card information and other payment information necessary to complete a payment from you. Das Tech Solutions may use a third party to process and verify credit cards for billing purposes. This requires us to share customer name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction, Das Tech Solutions will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing and secure exchange.
We may also ask for information related to your computer. This may include: information about the type of computer, make and model of your computer and/or any computer hardware, software or peripherals attached to it, condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized repair and maintenance services to you, and to help us update our tools and enhance our supported products list.
While requesting the services you may request for the problem to be resolved by taking control of your computer. Das Tech Solutions uses tools which allow a customer to grant control of their computer to a technician remotely over the Internet, so that the technician can diagnose or correct problems. Technicians are not allowed to use the remote access software until and unless they have received adequate training in its use, and customer has consented to grant control. In addition, technicians will not use remote access tools to obtain confidential or sensitive information stored on the computer or network, deliberately destroy information on the computer or network, or cause the customer to experience system problems.
Some Das Tech Solutions online diagnostic applications may collect a wide variety of useful information about the state of a computer system and the applications on it. Information collected by the Das Tech Solutions applications will not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc.
Cookies: A cookie is a message given to a Web browser by a Web server. No cookies are collected.
Das Tech Solutions reserves the right to update this privacy policy at any time by posting changes online without notice.
Any questions in regards to this policy should be sent to support@dtslv.com.